Rachel and the team at Kendall Ford helped me get the vehicle I wanted. They were so helpful, explained everything they were doing and the whole process the entire time. And I never felt pressured into any decision, which is BIG to me, especially as a young women. Along with the Jeep, which I’ve had for 3 months now, came a package that included Oil changes, roadside assistance and all of that. And they gifted me my first fill up and an employee discount on tires. Just got my first oil change today, and the service department is just as helpful and friendly. Just amazing.
I called ahead of time and spoke with Brendan in sales to ask how the inventory was for Superduty’s. I was told there was at least a dozen options. I told him my budget and didn’t want to waste his or my own time as I was driving from Billings. I am glad I made that drive! When I arrived, Brendan was no where to be found, 5-10 minutes later he comes in to greet me and low and behold he was prepping a lineup of trucks for me to view and test drive. On top of that he had 3-4 premium trucks that fit exactly in my budget. We test drove trucks, did some research on which trucks since I would be towing with it and I decided on one. I worked with Peter in finance and he is a great listener and valued the time I had invested driving to and being at the dealership. Negotiations were awesome, and he helped me to understand the loan process and how it all works, as this was my first solo loan. They were able to get me the best terms I wouldn’t have even expected to receive. I would 1000% would RECOMMEND this dealership and even if it is just to look at vehicles go see Brendan and the team there. Overall, I wasn’t bullied, no aggressive sales tactics, no pushy commitments, the ball was in my court I felt like the whole time, which was huge for a first time buyer. Thank you guys for my 2017 F250 Platinum. I will be back for my next one!
Ron Parsons at Kendall Ford did everything he said he was going to do. It made the ordering process very easy. I couldn't be more happy with my truck buying experience. Thanks Ron and everyone at Kendall Ford. I would highly recommend them to anyone. Thank you!!
These are TOUGH times for car dealerships, but Bozeman Ford and Tom Storey were spectacular when I came in a week ago with a narrow request and a tight timeline. We jumped some crazy hurdles, but I was in my truck making a 1000 mile trip with a kid, a kitty, a puppy, and a mighty load of stuff within 24 hours. I have purchased at least 20 autos in my lifetime, and this was the best experience I ever had by a country mile!! Mr. Wallin has a top-notch organization, and Tom will be my first recommendation to anyone looking for a vehicle. He is the pinnacle of professionalism, expertise, and customer service. Every person we worked with at Bozeman Ford made us feel welcome and well-supported. And the truck…Oh my, what a treasure!
I would 100% recommend buying a vehicle from Kendall Ford. I went into the process feeling pretty anxious as I had not purchased a new vehicle since 2004 and was concerned about what my current financial situation would allow me to buy. I worked with Brendan Hampson and couldn’t have asked for a better salesperson to work with. He was not pushy at all, he was understanding to all my requests and concerns, and he never made me feel forced into a purchase or embarrassed about my concerns. Brendan and Trevor Olsen (in the financing department) helped me find the perfect vehicle and financing for me. The car buying process can be so intimidating, but Brendan and Trevor made it so easy.
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