I wish there was a way to reply to particular reviews. Firstly I know the middle age male you speak of...... It is rather unfair to chalk someone up like that based on a interaction or two. Someone has to be on the look out to prevent people getting taken advantage of. Here are a few things I know to personally be true. If your selling, and your realistic and do your research you wont get a better price for your stuff. If your buying, bring cash, I fail on this one all the time but it just makes everyone's life easier. I always stop here first, chances are they have it. Yes from time to time you may have issues with product. Its used and its hard to be knowledgeable about all things. But I have never had a argument or a issue that wasn't immediately remedied in a timely fashion. I have price checked multiple items online and in the store and they are ALWAYS competitive. These negative reviews are from people who did nothing to try to make it right on their own behalf. This is THE pawn shop to go to.
My go to for firearms transfers. Lost count of how many over the years never a hiccup even with high dollar items and several at a time. Good stuff in house too and remember it's a pawn shop cash is king and you can negotiate. Tidy, well lit, trustworthy, leaves other pawn shops to shame.
My kid bought a bike from here and come to find out it had been modified to hold the seat in place and it came loose and would not retighten. After taken it to a bike shop and all this was explained to me I called and spoke with Mikaela and she spoke with the owner who refunded us right away. Awesome customer service. Thank you
If you deal with these people, please be careful! I pawned and found out that I actually sold! I was late on a payment and found out the interest doubled at that point. I also was not able to make any kind of cash payment if it wasn't for the exact amount. They play hard ball so look out.😒
Employees are more interested in talking to each other than help customers. Customer service sucks here.
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