Awesome customer service , knowledgeable staff - thank you
Super helpful and have just about any type of charger or computer chord you may need !
I spent a bunch of money there and will patronize no more. The airplane I bought was missing parts that I had to figure out substitutes to fly. To be fair this was not the fault of RadioShack but it ties into the review. About a month later I ordered Traxxas parts they had in stock and they were also to send the mssing plane parts. Fast forward 6 days and I called to ask where my parts went (mailed on time it would have taken 2-3 days as I live 90 miles away) A manager promised to check and call me back. 3 days later no call, so I called and asked for him. He was said to be there but when they asked my name he happened to be out-to-lunch... At any rate I asked "where are the parts?" They tell me: they were shipped on saturday, which happened to be the day I called to check. Translation: they never shipped them and rather than own it they blamed it on a sick employee. Had they simply followed up and owned it I wouldn't have left this review. Messing up is an opportunity to shine. It allows us to show people we are sorry and value their business. This was not their approach however, and this is why online stores are killing brick and mortars: customer service. Happy to pay more to support a Montana business if the service is there.
So I come to this “shack” hoping for some RC parts. What say you? No 4 Chan receiver. No rtf planes in stock. No run of the mill parts? Just random here say parts that nobody needs. So what do I do? Build from scratch bby. The shack needs to split. - build BOIS
Excellent place for all your rc car ,plane. And boat needs . staff is very knowledgeable and friendly ..
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