Bought an RC car for my son here a couple of days before Christmas. The staff helped us pick out something we thought would be great. Unfortunately the unit was defective right out of the box. When we went in the day after Christmas to try and get some help they said it would be a minimum of $65 for them to even look at it or we could try our luck with the manufacturer. We are new to RC cars and don't know if this is typical, but this was a major bummer. Update: Owner responded soon after I posted a review and asked me to contact the store manager via email. While I appreciated the quick response from the owner, I held off contacting the manager for a couple of weeks because I was trying to work through the manufacturer. Once I did send an email to the manager, he contacted me within a matter of minutes and got right to work to correct the situation. The manager was able to get the car fixed and back to us the same day, at no charge. Kudos to the owner and manager for being super responsive and turning around what had been a pretty disappointing scenario.
Awesome customer service , knowledgeable staff - thank you
One of the Last of the Mohicans in the business. I went here out of pure nostalgia and ended up finding useful things while in the store.
Great place for all your RC needs. Staff is super helpful.
Super helpful and have just about any type of charger or computer chord you may need !
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