When I was checking out at the register today the new manager took the item I was buying, an item that was clearly priced and decided that she was not selling it to me. As an explanation she said that she can increase the price of any item at any time she wants. She said that with so much anger and forcefully and loudly put the item behind the counter. This was a horrible experience for me and now I understand why great long-term employees left this business. No one can successfully work with a manager who has absolutely no customer service skills, and has anger issues. I certainly never will be back and will start donating my used items somewhere else. There is definitely no reason to get angry with customers, to be rude, and to increase prices while at the check out counter.
Best thrift store ever!! So incredibly grateful to have been able to volunteer here and shop here. Absolutely loved working with all the staff, store has an amazing mission. Definitely stop if you’re in Bozeman!!
Nicole has given me excellent service every time I stop in. I recommend to anyone! Awesome non-profit.
Really unique items at very reasonable prices!
Clean, great prices, nice people!
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