Suelto Lingerie Boutique
23 S Tracy Ave, Bozeman, MT 59715, USAAbout Suelto Lingerie Boutique
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23 S Tracy Ave, Bozeman, MT 59715, USA
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How could I live in Gallatin County for 21 years and not have visited this store before now?!?!?! My mother (82) and I (59) both had bra fittings, and I bought some sets for a boudoir session. Sherri and her staff were absolutely off the chain, FABULOUS, in all of their help finding the pieces that worked for both my mom and me! I cannot recommend them highly enough! Since then my co-worker decided to take the plunge and we had such a great time at the store, and her comment was "I had no idea what I was missing out on." We are not 'rich' people, and we as women deserve a well fitted and pretty bra! Go see Sherri to see what you've been missing out on. Tell her Lisa Small sent you! :-) (I am not paid for this endorsement.)
You NEED to get your bras here, seriously! Prices on par with other chain shops but here you get actual service, a real custom fit from someone who actually knows bras. The service after the sale is FANTASTIC. They texted me when they got one of my favorite bras in a new color and set it aside for me till I got back in town.
I was very excited to have received a super gorgeous set for my wedding from Suelto!! Unfortunately, it was way too small, which was odd since the set was a size large, and I usually am size small/medium. By the time I went in to hopefully exchange the set (about 3 weeks after we got back from our wedding/honeymoon, and still within a month since it was gifted to me) I was met with incredibly poor customer service. The woman working didn't even let me finish explaining the situation before telling me their return policy, something I had no idea of since it was a gift, and I had never been in before. I was told nothing would be returned after 10 days, which is impossible for brides during and right after their wedding/honeymoon. She made no effort to help me in the situation and told me to RE-GIFT IT. I was shocked. This was an intimate gift that I loved, but didn't fit me, given to me on my wedding day, and I was told to re-gift it. It was such an insensitive response and I was really taken aback and disappointed. It would have been so easy to offer an exchange. It was a very expensive item, and by her making no effort to make the situation right, or even offer a compromise, told me this shop is just in it for the money, with no regard to making their customers fell valued. I was really looking forward to shopping here in the future, especially now that I'm married, but just not sure I will if that is what customers are rewarded with. Would 100% recommend NOT gifting anything from here to Brides or anyone who would not have readily available time to return or exchange.
What a beautiful store! Sherri was so patient and helpful. I’d never been properly fitted for a bra before, and it turns out I was wearing the wrong size for years. I highly recommend Suelto!
I had an incredible experience here. The customer service that Sherri brings to Suelto is unmatched. I was blown away at the selection, sizes, and quality of goods. This is an inclusive stores that has something for every woman.